www.sharkyandgeorge.com ("the Website")
Sharky and George Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998 ("the DPA"), the data controller is Sharky and George Limited of 3 Crombie Mews, 11a Abercrombie St, London SW11 2JB
We may collect and process the following data about you:
2.1 information that you provide by completing our forms on our Website, or by telephone. This includes information provided at the time you register with us or when purchasing goods from us. We may also ask for information when you report a problem with our Website.
2.2 if you contact us we will keep a record of that correspondence;
2.3 details of transactions you carry out through our Website or by telephone and of the fulfilment of your orders;
2.4 details of your visits to our Website.
We may collect information about your computer including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify an individual.
For the same reason we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us improve our Website and to deliver a better and more personalised service.
All contact information you provide to us is stored on our secure servers which are protected both physically and electronically . No payment information is stored by us. All payment transactions will be protected by SSL with an encryption key length of 168 bits, the highest level commercially available. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
5.1 to ensure that content from our Website is presented in the most effective manner for you and for your computer;
5.2 to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
5.3 to carry out our obligations and enforce our rights arising from any agreements entered into between you and us;
5.4 to allow you to use our online showroom, when you choose to do so;
5.5 to notify you about changes to our service.
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email or post.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
We may disclose your information to third parties:
6.1 if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
6.2 if Sharky and George Clothing Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
6.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Sharky and George Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by contacting us at firstname.lastname@example.org . We do not intend to disclose your information to any third party for such purposes.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.